Rimage Support Files

Tech Support Docs, Files/Firmware:


Rimage Producer – Align Gripper – http://www.youtube.com/watch?v=B7KmoXSZrBw

Rimage Professional – Clean Lift Arm Shaft – http://www.youtube.com/watch?v=xqGqKVvE9wE

Rimage 5400N Test #2 – Cycle Diagnostic – http://www.youtube.com/watch?v=gLhb6ZgrNtk

Rimage 3400/5400 – Check Mailbox Slide – http://www.youtube.com/watch?v=6nif58Z7BfA

Rimage Prism Printer Clean Printhead – http://www.youtube.com/watch?v=2_wNvgau8Ys

Rimage 7100 Printer Alignment – http://www.youtube.com/watch?v=JgsZDl-FqBU

Rimage 7100 Align Carousel – http://www.youtube.com/watch?v=8HMeTlg78tY

Rimage 7100 Adjust Gripper – http://www.youtube.com/watch?v=50YUUbjZ1n0

Rimage 7100 Test #3 – http://www.youtube.com/watch?v=0js6mPbh56A


Prism Plus Printer prints black lines randomly – Click this link for Firmware Fix

How to Align Print Margins on Rimage Prism Printers

How to Install New PrintHead in Prism Printers

Prism – How to print on disc hub


Clean- How To Clean Everest Printer (Manually)

Clean – How To Clean Everest Print Head (Using Ribbon Leader)

Everest II – Printed DVD Discs have bubbling on recording side – How to Fix.

Everest II Print Driver (Win XP Only)

Everest III Print Driver – Instructions how to install driver w/o printer on system

Rimage Everest CMYW Label Sample (with Silver Knockouts)

How to install replacement Everest Printer on Producer systems

Everest templates for Illustrator and Photoshop


XP Pro SP1 FireWire Fix – Download and execute this file to fix FireWire Drives not being recognized in XP.

“Corrupt License File” – Download this file, install and then reactivate

GemUtil update for 7.X Producer Software

Latest CD Rec Driver

Rimage 8.1 API Manuals


AutoPrinter does not respond to Print Jobs or Buttons Pressed – How To Fix.

Loader Firmware will not update via Production Server or GemUtils – Use GemFlash

Amigo, AutoStar, Protege & Prism Printer Diagnostics & Error Codes

How to Align Gripper to Carousel after changing pick arm